Dealing with sudden dental pain, a knocked-out tooth, or swelling that won’t settle? Complete Dental Care sees urgent dental problems from our practice on St Kilda Road, Melbourne, and aims to assess emergencies as promptly as our schedule allows during opening hours. For patients across Melbourne 3004, South Yarra, Albert Park and Middle Park dealing with a dental emergency, getting the right care promptly can make a real difference to how the situation resolves and knowing there’s a practice nearby that can prioritise urgent problems during the day can take some of the stress out of the moment.

If you are experiencing a serious medical emergency uncontrolled bleeding, difficulty breathing or swallowing, or facial trauma call 000 or attend your nearest hospital emergency department immediately. Our practice is open Monday to Thursday 8:00am–5:00pm and Friday 8:00am–2:00pm, and is closed on weekends. If you have a dental emergency outside these hours, please contact an after-hours dental service or your nearest hospital emergency department.

Emergency dental care and why it matters

Urgent dental care addresses oral health problems that can’t wait for a routine check-up severe pain, dental injuries or swelling that need prompt attention to help prevent lasting damage and restore comfort. At Complete Dental Care, we aim to see urgent problems as quickly as our schedule allows within our opening hours, so they can be assessed and stabilised without unnecessary delay. Acting promptly can sometimes help preserve a tooth and avoid more complex treatment later, which is why we encourage patients not to sit on a problem that feels seriously wrong.

Dental emergencies rarely happen at a convenient time, and knowing where to turn can make a stressful situation feel more manageable. Having a practice that can prioritise urgent cases during the day means you’re not left waiting unnecessarily for assessment once we’re open and, for anything that arises outside our hours, the signposting above points you to the right place.

Common dental emergencies we see

  • Severe tooth pain — assessment and relief for pain caused by decay, infection or an abscess, which may require root canal treatment to save the tooth.
  • Knocked-out teeth — prompt care aimed at saving and reinserting a knocked-out tooth following an injury (time-sensitive — see the first-aid guidance in our FAQs).
  • Broken or cracked teeth — repairs, which may involve a crown or other restoration, to help restore the function and appearance of a damaged tooth.
  • Swelling and infection — treatment for abscesses and gum infection to help relieve pain and address the underlying cause.

Any of these can worsen if left untreated, which is part of why acting promptly matters. Even something that seems minor at first a small chip, mild sensitivity or bleeding gums is worth having looked at rather than waiting to see whether it settles, as a manageable problem today can sometimes become a more involved one if left too long.

Why choose Complete Dental Care for urgent care

Complete Dental Care is a Melbourne-based, multidisciplinary practice led by principal dentist Dr Adam Keyes-Tilley (BDSc Melb, FRACDS, FICCDE), with more than 30 years of clinical leadership. Urgent problems such as toothache, broken teeth and infections are handled by our general dentistry team, including Dr Nishant Chand (BDHSc, MDent), whose focus includes general and restorative dentistry, with modern digital technology to support quick, accurate assessment.

We see both adults and children for urgent dental issues, taking a calm, reassuring approach with younger patients. Where a problem needs care beyond our scope for example, surgical treatment our focus is on stabilising you and relieving pain first, then arranging referral to an appropriate specialist. Our patient care team, led by Helen Barbas, will help coordinate any follow-up.

Our practice is open Monday to Thursday, 8:00am–5:00pm, and Friday, 8:00am–2:00pm; we’re closed on weekends. Please call ahead so we can assess your situation over the phone and arrange the most suitable time to see you.

Our urgent dental treatment process

Step One

Call us:

Phone the practice during opening hours so we can assess your situation and arrange to see you as promptly as our schedule allows.

Step Two

Assessment and treatment:

Your dentist evaluates your condition, recommends an appropriate plan, and provides care aimed at pain relief, restoration or emergency repair as needed.

Step Three

Aftercare:

You’ll receive personalised aftercare guidance and, where necessary, a schedule for any follow-up appointments to support your ongoing oral health.

Throughout, our priority is getting you out of pain and stabilising the situation first, with longer-term treatment planning handled once the immediate problem has been addressed so you’re not asked to decide everything on the spot.

Is this the right care for your situation?

If you’re unsure whether what you’re experiencing counts as a dental emergency, it’s generally better to call and check during our hours rather than wait it out (and to use the 000 / hospital ED guidance above for anything serious or out-of-hours).

This may apply to you if you have:

persistent tooth pain or sensitivity

a knocked-out, chipped or cracked tooth

swelling, tenderness or signs of infection.

How it can help:

helps relieve discomfort and reduce the risk of further complications

aims to preserve natural teeth and restore your smile where possible

supports a quicker return to daily activities without ongoing pain.

Particularly relevant for:

people experiencing sudden dental pain or an injury during the day

parents seeking prompt care for a child’s dental problem

anyone who needs an urgent issue assessed within our opening hours.

Helping you protect your smile

Our team provides care built around your individual situation, and outcomes differ from person to person your dentist will discuss what’s involved directly as part of your assessment and treatment. Whatever the cause, our focus is on getting you comfortable again as safely and promptly as we can.

Frequently Asked Questions

What counts as a dental emergency?

Generally this includes severe or persistent pain, a knocked-out or badly broken tooth, uncontrolled bleeding, or noticeable swelling and signs of infection. If it’s a serious medical emergency uncontrolled bleeding, difficulty breathing or swallowing, or facial trauma call 000 or go to your nearest hospital emergency department. For other urgent dental problems during our opening hours, call the practice and we’ll guide you.

What should I do with a knocked-out tooth before I get to the practice?

Where possible, avoid touching the root, and try to keep the tooth moist placing it in milk, or holding it in your mouth beside your cheek, can help. Contact us straight away during opening hours, as prompt attention can improve the chances of saving the tooth. Outside our hours, seek an after-hours dental service or hospital emergency department.

What are your opening hours, and can I be seen outside them?

We’re open Monday to Thursday 8:00am–5:00pm and Friday 8:00am–2:00pm, and closed on weekends. We aim to prioritise urgent problems within those hours. For emergencies outside our opening hours, please contact an after-hours dental service or your nearest hospital emergency department.

Do you treat children’s dental emergencies?

Yes. We see children as well as adults for urgent dental issues, including knocked-out or chipped teeth and sudden toothache, and take a gentle, reassuring approach to help a distressed child feel more at ease.

Will my private health extras cover help with an emergency visit?

Many patients use private health extras cover towards urgent dental treatment, though the amount depends on your level of cover and the care needed. Our team can talk you through what to expect once your situation has been assessed.